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Human Side of Technology

Some courses are entertaining, some are informative. This is one of the few that is both. Ralph Kats is one of the most prolific speakers I've seen. His depth of knowledge on human behavior traits is phenomenal.

How does a new manager build credibility? With sponsorship from the top building trust at the bottom. Our case studies included lessons learnt from the Challenger and from British steel. My favorite Kats quote:
No decision is ever based on data.

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